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Travel Insurance Policy

Think about the possibility of subscribing to a policy that will reimburse you for the trip in case of (flight cancellation, flight loss, accident, illness, etc.)

Cancellation Policy

Refundable Rates

Free cancellation 30 days before arrival.

The customer must provide credit card information as a guarantee.

The card is charged (100% of the amount of the reservation) 30 days before Customer arrival and the reservation amount cannot be refunded.  

Non Refundable Rates

The full amount will not be refundable. 

 The Customer provides credit card information which is immediately charged for 100% of the amount of the reservation.

Room Rates

All rates are per double occupancy, includes 10% VAT, not include € 2.50 City tax per person per night (to be paid at the hotel), breakfast Included

The reservation (refundable or non refundable) must be confirmed with a payment of 100% of the amount

Third Guest          

Supplement 50 Euros per Night          

Children           

Minimum 2 years old (the child is considered as an adult)

No baby-sitting service         

Room Payment            

Credit Card   (Visa and Mastercard)

Secure Payment Link 

Wire Transfer        

Services Payment

Credit Card   (Visa/Mastercard)

Cash Payment   

Currency Exchange           

If the Client needs to change currency, we can recommend an exchange agency close to Darkandi

Capability

Darkandi can accommodate up to max 17 people

The user must be legally capable of entering into a contract

The provider does not accept reservations made by minors

Timing           

Check in  14:00          

Check out  12:00          

Breakfast  08:30 -11:00          

Lunch 12:30 - 14:30 (a payment with a reservation requirement)         

Dinner  19:30 - 21:30 (a payment with a reservation requirement)         

Rooftop  08:30 - 01:00          

Pool 10:00 - 22:00          

Hammam  11:00 -18:00 (a payment with a reservation requirement)         

Massage  11:00 -18:00 (a payment with a reservation requirement)         

Kitchen            

The kitchen is forbidden to customers

Accepted Credit Cards          

Visa / Mastercard        

Free WiFi  Internet      

Among the many services offered by the hotel, the WiFi internet connection is free (fiber optic dedicated 100 Mbits/s) throughout hotel to stay always connected       

The optic fiber allows a quick and stable connection          

For login and password, please ask the reception          

Parking           

If you need a parking space before your arrival, please contact the front office manage          

Room Key          

Before leaving, leave them to the reception           

Valuables           

There is a safety box in your wardrobe           

The Hotel is not responsible for any stolen or lost items          

For valuables, contact the front office manager          

Prohibited Items          

Alcoholic beverages include beer, wine, and distilled spirits           

Flammable, explosive or otherwise hazardous materials          

Objects emitting a foul odor          

Unregistered firearms or other weapons          

Objects of unusually large size or in unusually large quantities          

Articles related to use in gambling, prostitution, smuggling or other illicit acts          

Illegal drugs or other articles, the possession of which is prohibited by           

Pet             

Pets are not accepted   

Smoking             

Prohibited in all the rooms          

Smoking is only allowed outside the building          

Visitors           

All visitors are required to register at the Front Desk before meeting the Guest staying in premises          

No visitor shall be allowed to meet the Guest in the room after 22:00 - 07:00